Professional customer service representative wearing headset in a modern bright office
OUR STORY

Never miss another call

We built SJM Solutions so your calls get answered in real-time, with no voicemail and no missed bookings. Discover how our AI assistant keeps your business running.

Why We Exist

Ever miss a call and lose a booking?

We built SJM Solutions so no Los Angeles business ever has to choose between answering the phone and running the floor.

Business owner taking a call in a bright modern office

Every call counts

Missed calls mean lost revenue. We make sure every inquiry gets answered instantly, so you never wonder what walked away.

Built for your team

Your assistant knows your specialists, your pricing, and your availability. Callers get real answers, not a promise to call back.

OUR APPROACH

Every call answered, every time

Great customer service comes down to one thing: showing up when your customers call. Our AI assistants answer instantly, book appointments, and handle the details so your team can work without interruption.

THE FOUNDER

The front desk that runs itself

SJM Solutions was built by someone who knows what it's like to lose a booking to a missed call. Every feature is deliberate, practical, and built for real businesses.

Jack Creighton, Founder of SJM Solutions, in a modern Los Angeles office

Jack Creighton

Founder

Jack built SJM Solutions after watching too many small businesses miss calls, lose bookings, and chase leads after hours.

CLIENT PARTNERSHIPS

One assistant, thousands of calls handled

We were losing after-hours calls to voicemail every single night. Now every call gets picked up and booked before we even open. It's like adding a second front desk, without the hiring.

Dana Reyes

Owner, Reyes Dental Group

Female dental practice owner in her early 40s, Hispanic, warm confident professional demeanor

Our busiest hours used to mean busy signals and hung-up callers. Now the assistant takes every line at once and books them straight into the calendar. Zero missed opportunities.

Marcus Chen

Manager, Westside Auto Care

Male auto repair shop manager in his mid 30s, East Asian, practical hands-on professional style

The reminder calls cut our no-shows in half within the first month. Clients show up, and the ones who can't make it cancel early so we can fill the slot. It just runs itself.

Priya Sharma

Director, Lotus Wellness Studio

Female wellness studio director in her late 30s, South Asian, calm approachable style suitable for client services

What sold me is that the assistant actually knows our pricing and which specialist handles what. Callers get real answers on the first call. No more 'let me check and call you back.'

Tom Becker

Co-owner, Becker & Sons HVAC

Male HVAC business co-owner in his mid 40s, White, no-nonsense reliable demeanor fitting trade services
Friendly customer service agent taking a call in a bright modern office

Your 24/7 assistant could be live this week

SJM Solutions sets up your virtual assistant, trains it on your team, and has it answering calls fast. No hardware, no long rollout.